Kurinam Shipping Policy

Order Processing

All orders are processed within 3–5 business days. During high-volume periods or product launches, processing times may be slightly longer. If there is any unexpected delay, our team will notify you via email.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery estimates are provided by the carrier and may vary.

Currently, we ship within the United States only.

Tracking Information

Once your order ships, you will receive a confirmation email with your tracking number. Please allow up to 24 hours for tracking information to update.

Shipping Address Accuracy

Please double-check your shipping address before placing your order. Kurinam is not responsible for delays or losses caused by incorrect or incomplete addresses provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order is handed to the carrier, it becomes their responsibility.

However, we want you to be taken care of:

• If your package is marked as delivered but not received, please contact the carrier first.

• If your order arrives damaged, notify us within 48 hours with photos so we can assist you with a replacement or solution.

We do our best to help, but refunds or replacements for lost or stolen packages are handled on a case-by-case basis.

Pre-Orders (If Applicable)

Some items may be offered as pre-orders. Estimated ship dates will be noted on the product page. Because these items are handcrafted in small batches, delays are possible. We will always keep you updated.

Returns & Exchanges

At this time, we are unable to accept returns or exchanges on used or opened items.

If your product arrives defective or incorrect, contact us at support@kurinam.com within 7 days and we will make it right.

Shipping Policy Updates

This policy may be updated as our business grows. Any changes will be reflected on this page.

Kurinam   //   2931 Ridge Rd Ste 101 – 1013 Rockwall, TX 75032